Frequently Asked Questions
Everything you need to know about shopping with the MCA Chicago Store.
What are your standard shipping times?
Orders are typically processed within 2-3 business days. Domestic shipping within the United States usually takes 5-7 business days, while international shipping times vary by destination.
What is your return policy?
We accept returns on most unused and unopened items within 30 days of purchase. Please note that certain items, such as earrings or final sale merchandise, are non-returnable.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and import duties are calculated at checkout based on your location and the weight of your order.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Are member discounts available online?
Yes, MCA Members receive a 10% discount on most items. To apply your discount, please log in to your member account before proceeding to checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like Apple Pay and Google Pay.